Most Good Insights Die in Bad Presentations: How to Make Your Data Work For You

Here's what happens with a lot of data presentations: You've got smart people with important insights buried in their data, but when they get a chance to present these insights, they can't seem to get their point across.

Their audience gets buried in boring data, the message gets lost, or worse, the entire presentation devolves into nitpicking about something completely unrelated to the original point.

Your audience, whether that's your CEO, leadership team, your direct reports, or your clients, they need to make decisions. But somewhere between your presentation and their understanding, everything gets muddled and messy. The data's all there, but the message gets lost in translation.


You Don't Need a Data Visualization Hobby

Let's start with what we know works. According to recent research from Canva, 83% of professionals feel more confident when they're presenting with visualizations. Visualizations help us feel more credible, more prepared, and more professional. Plus, something like 60% of the population processes information visually, rather than reading through complex charts.

You don't need to become a data visualization expert, and you don't need to start a side hustle making pretty graphs for everyone on your team. You have real work to do.

The 3-Step Data Visualization Framework That Works For You

Here are three steps that will save your sanity and your audience's attention span:

Step 1: Figure Out Which Data Matters

Before you touch any chart or pull any data, ask yourself: What is the one thing I need people to walk away from this meeting knowing?

Finish this sentence: "This matters because..."

If you can't complete that sentence, your audience definitely won't be able to. You have to do the work to turn complex data and multiple data points into consumable insights.

But don't finish that sentence with something like "This matters because this thing connects to this other thing that supports this project the board is focused on." That's too much. Too complex.

Instead: "This matters because customer renewals impact customer lifetime value and increase net revenue." That's better - it draws a clear line between the data point and the business impact.

Your data needs to pass the ten-second glance test. Someone unfamiliar with your data should look at your chart and understand what you're showing. They may not grasp all the insights you're building, but they should be able to say "renewals are down" or "renewals are up" without much context.

Step 2: Pick a Chart That Makes Sense

Picking the right chart is simpler than people make it out to be. You'll probably only use one or two different chart types:

  • Showing how something changed over time? Line chart. Think stock prices going up or down, or your conversion rate changing over time.
  • Comparing different groups? Bar chart. Think customer survey results - yes responses versus no responses go in different buckets.
  • Parts of a whole? Pie chart, but use this like hot sauce - sparingly and only when it really fits.
  • Relationships between two things? Scatter plot (more advanced) - like marketing spend versus leads generated across different campaigns.

When in doubt, just go with a bar chart or line chart. Keep it simple, narrow, and focused.


Step 3: Cut All the Clutter

Show, don't tell. Most people process visuals way faster than text, so your chart should make things clearer, not create homework.

Use color like a highlighter. You can't highlight everything and expect someone to understand what's important. Make the important stuff pop and leave everything else alone. Use expected colors to show increases (green/positive) or decreases (red/negative).

Simplify. Cut everything that doesn't help make your point. I know it feels wasteful to leave out data points, but your audience will thank you for getting to the point.

This is why I advocate against just taking screenshots from your BI or analytics tool and throwing them into presentations. Instead, rework the data so it fits your storyline better.

Tools That Make Data Visualization Easy

You don't need to buy new tools. Use what you already have:

  • Google Workspace offers tons of chart options with easy-to-follow tutorials. YouTube is also incredibly helpful for learning these tools.
  • Excel still has great chart options and varieties, plus downloadable templates. (Yes, I still have beef with Excel as a Mac user, but it works.)
  • Canva is perfect if you want to make your charts pretty and incorporate your brand colors without spending hours on formatting.
  • AI tools are available (like Chat GPT), but be cautious about them for data visualization. I've had problems with data accuracy, and validating AI-generated insights isn't where my time is best spent right now.


The Reality Check That Changes Everything

Once you have your chart, here's your ten-second clarity test: Show it to someone who wasn't involved in creating it. Someone unfamiliar with how this data changes over time.

If they immediately understand what you're trying to say - if they can look at it and say "the close rate went down, I wonder why...," you've nailed it.

If they start asking questions or look confused, make revisions. Use their confusion as helpful feedback to refine your data presentation.

This test can be brutal and a little bruising to your ego, but it's incredibly helpful and will ultimately improve whatever data story you're trying to tell. And you'll be able to take a confusing chart that derails a presentation and turn it into a plotline in your datastorytelling effort.

Data visualization before and after

The Bottom Line

If simplifying your data feels like extra work (especially when you're rebuilding charts that already exist in your BI tool), I get it. But here's what I've learned: Most good insights die in bad presentations.

You know the meetings I'm talking about. People checking phones, side conversations happening in Slack, or worse - the whole thing goes sideways because someone fixated on some random data point you didn't see coming.

Creating effective data visualizations isn't about becoming a chart design expert. It's about presenting information the way people actually think.

When your data is working, your audience shouldn't walk away impressed by how smart you are. They should walk away clear on what they need to do next.

That's the difference between data that sits in forgotten slide decks and insights that drive decisions.

Your Homework

Grab one presentation you use regularly - maybe a monthly report or dashboard summary. Run it through these three steps:

  1. Figure out your "so what" - why you're talking about this data in the first place
  2. Pick the obvious chart that makes your point
  3. Cut the clutter - simplify, narrow, do the math for your audience
  4. Then test it on someone who didn't help create it.

You're not aiming for perfect. You're aiming for clear. And remember - no data visualization hobby required.

Ready to Turn Your Customer Data Into Growth Insights?

Creating clear data visualizations is just the first step. The real magic happens when you know which customer insights to visualize in the first place.

If you're holding onto customer data but struggling to turn it into actionable insights that drive business growth, we can help. We specialize in extracting the insights that matter from your existing customer base and reverse engineering them so they can support customer acquisition efforts.

Stop guessing and start knowing what drives customers to choose you over your competitors.

Contact us to explore how we can help you turn your customer data into a strategic advantage that helps you reach your customer growth goals faster.

About the author

Sunny Hunt is the CEO & Chief Customer Nerd at Hunt Interaction.

She's spent over 20 years stalking (in a very legal, non-restraining order kind of way) customers just like yours and pulling and utilizing customer insights that help companies grow.

She started Hunt Interaction about 10 years ago because she saw how unhelpful and overwhelming most consultant's recommendations were for the teams who were tasked with doing the work and producing the results.

She set out to provide practical customer growth advice, informed by customer data, and tied to client goals. This is the core of everything that's done at Hunt Interaction.

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